Free shipping on all orders · 365-day money-back guarantee
Orders, product questions, returns — a human answers, usually within 24 hours on weekdays.
support@seralie.com
Mon–Fri, 9am–5pm ET.
Email within an hour of ordering with your order number and we'll fix the address or cancel before dispatch.
Use it on dry hair, working through small sections. Email us if you'd like routine tips for your hair type.
We refund within 365 days when the item is unopened or defective. Opened packages can't be refunded — email us and we'll confirm eligibility the same day.